AE77 Privacy Policy – Our Commitment to Full Protection of Your Personal Data

Ae77 only collects data that is strictly necessary to operate our services. We believe in "less is more" – we take only what we absolutely need.

Information collected at registration

• Mobile Number: For OTP verification and login.
• Email Address: For sending important notifications.
• Date of Birth: For age verification (18+).
• Username: For account identification purposes.

Information Collected During KYC Verification

• Copy of National ID (NID) or passport.
• Selfie or live verification photo.
• Mobile banking number verification details.

Automatically Collected Information

Ae77 automatically collects certain technical information while you use the platform. This includes:

• IP Address: For security and fraud prevention purposes.
• Device Information: Operating system, browser type.
• Log Data: Login times, game sessions, and payment history.
• Cookies: To save your login state and preferences.

Ae77 uses your data only for specific, legitimate purposes. We will never use your data for anything else without your consent.

Why We Use Your Data

• Account Management: Log in, profile updates, and password recovery.
• Payment Processing: To process deposits and withdrawals.
• Security Protection: Preventing fraud and unauthorised access.
• Legal Obligations: To comply with regulatory authority directives.
• Service Improvement: To improve your overall user experience.
• Support Services: To resolve your issues quickly.

Marketing Communications

If you opted in to promotional messages during registration, ae77 may occasionally send you offers and bonus notifications. You can opt out at any time via Settings or by contacting Support.

Ae77 does not sell your personal data to any third party. However, limited data may be shared in certain specific circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket – used solely to process transactions.
• Game Provider: Game companies such as Evolution Gaming and Pragmatic Play – for game operation purposes.
• Law Enforcement Agencies: When required by a court order or legal directive.
• Auditing Body: To verify compliance with licensing and regulatory requirements.

In all cases, only the minimum necessary information is shared, and third parties are required to adhere to strict data protection agreements.

Ae77 uses cookies to personalize and enhance your gaming experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To keep you logged in. These cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand which pages are most visited (anonymized).
• Security Cookies: To detect fraudulent activity within the same session.

How to Disable Cookies

You can manage cookies through your browser settings. Keep in mind, however, that disabling essential cookies may prevent ae77 from functioning properly.

Ae77 uses multiple layers of security to protect your data. Our servers are housed in internationally certified data centers under 24-hour monitoring.

How Long We Retain Your Data

Ae77 does not hold your data beyond what is necessary. Our general policy is:

• Active account data: retained for as long as your account remains open.
• Transaction history: retained for up to 5 years as required by law.
• KYC documents: as required by regulatory authority guidelines.
• After account closure: most data is deleted within 90 days.

Ae77 complies with international privacy laws and gives you full control over your data. Your rights include:

Ae77 works with various third-party services, including payment gateways and game providers. These services operate under their own separate privacy policies.

Third-Party Services Used by ae77

• Payment Gateway: bKash, Nagad, Rocket – Only limited information is shared solely to complete transactions.
• Game Provider: Evolution Gaming, Pragmatic Play – an anonymized session ID is shared for game sessions.
• Analytics: Anonymised usage data for analytics — no personal identity is shared.

All third-party providers are required to sign ae77's data protection agreement. Contracts are terminated if they fail to meet ae77's standards.

Ae77 strictly enforces an 18+ age policy. We never knowingly collect or store personal data from anyone under the age of 18.

• Age is verified at registration using your date of birth.
• Any account found to belong to a minor will be closed immediately.
• Parents or guardians will be held responsible if a minor is permitted to access the platform.

Changes to This Policy

Ae77 may update this Privacy Policy from time to time. For significant changes, you will be notified via email or SMS at least 7 days in advance. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Data Protection Officer

Ae77 has a dedicated Data Protection Officer (DPO) who handles all privacy-related requests on your behalf.

Contact Us

• Email: support@ae77.run
• Live Chat: Help Center to 24/7
• Response Time: Typically within 7 business days